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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

I want to try out Veraku's products before buying them. Will that be possible?

If you want to try Veraku men’s intimate wash, we recommend buying a smaller pack. Just head to our website and shop for a small pack of intimate wash. We hope you love it and come back for more!

Can I return any of Veraku's products?

No, you can’t return Veraku products. But if you have received damaged, spoiled, or leaked products, you can mail us at care@veraku.com for a replacement.

What is Veraku's refund policy?

Our products are non-returnable, and we have a zero refund policy.

How much time will it take for my products to be shipped?

It depends on the location you are living in. Generally, it takes 4-5 business days to deliver the products.

What if I have an issue/feedback about any of Veraku's products?

We have a review column on our website where you can write. Moreover, you can email us at care@veraku.com for any feedbacks or complaints.

What if I don't have electronic payment methods?

We accept cash on delivery for orders over ₹1000.

What payment methods do you accept?

You can pay by Net-banking, using wallets such as MobiKwik, PhonePe, FreeCharge, Airtel money, or by UPI as well. Credit and Debit Cards are also accepted.

Can Veraku's products be shipped internationally?

As of now, no. But we are looking to expand beyond India, and you might soon be able to shop for Veraku products worldwide.

How can I shop for Veraku's products?

Go to our website www.veraku.com and shop your heart out.

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